Salesforce Trainer

Full time @AlmaMate Info Tech in Trainers Jobs
  • Mayur Vihar 3 Delhi, 110096 View on Map
  • Post Date : May 10, 2024
  • Apply Before : May 25, 2024
  • Salary: Rs30,000.00 - Rs400,000.00 / Monthly
  • 0 Application(s)
  • View(s) 11
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Job Detail

  • Job ID 957
  • Offered Salary 30000
  • Experince 5 Year

Job Description

We are seeking a knowledgeable and experienced Salesforce Trainer to join our team. As a Salesforce Trainer, you will be responsible for designing, developing, and delivering training programs to educate our employees or clients on how to effectively use Salesforce products and platforms. You will work closely with stakeholders to assess training needs, develop curriculum, and deliver engaging training sessions that promote user adoption and proficiency.

Responsibilities:

  • Assess training needs and develop training programs to meet the requirements of employees or clients.
  • Design and develop training materials, including presentations, manuals, exercises, and online tutorials.
  • Deliver in-person or virtual training sessions on Salesforce products and features, including Salesforce CRM, Salesforce Clouds (Sales, Service, Marketing, etc.), and other Salesforce platforms.
  • Customize training content to cater to the specific needs and skill levels of different audiences, including end-users, administrators, and developers.
  • Provide hands-on instruction and guidance to trainees through demonstrations, exercises, and simulations.
  • Evaluate trainee performance and provide feedback to help them improve their Salesforce skills.
  • Stay updated with the latest Salesforce releases, features, and best practices.
  • Collaborate with Salesforce administrators, developers, and stakeholders to identify training gaps and opportunities for improvement.
  • Assist with the development of certification preparation courses for Salesforce certifications.
  • Document training activities, attendance, and feedback for reporting purposes.

Requirements:

  • Bachelor’s degree in Computer Science, Business Administration, or a related field (preferred).
  • Salesforce certifications such as Salesforce Certified Administrator, Salesforce Certified Sales Cloud Consultant, or Salesforce Certified Service Cloud Consultant.
  • Proven experience as a Salesforce Trainer or similar role, with a deep understanding of Salesforce products, features, and capabilities.
  • Strong proficiency in Salesforce CRM administration, configuration, and customization.
  • Excellent presentation and communication skills, with the ability to explain complex concepts in a clear and understandable manner.
  • Experience developing training materials and curriculum using instructional design principles.
  • Ability to facilitate engaging and interactive training sessions both in-person and virtually.
  • Strong organizational and time-management skills, with the ability to manage multiple training projects simultaneously.
  • Familiarity with learning management systems (LMS) and e-learning authoring tools is a plus.

Required skills